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TELEPHONES UPDATE

You may be aware that we experienced major problems with our telephone system yesterday (14th November).  The system appears to be functioning correctly now.  We apologise for any inconvenience you may have experienced yesterday.

 

The Best GP Surgery in Sheffield - As Rated by You Once Again!

We are absolutely delighted at the news that you have rated us as the best GP Surgery in Sheffield in the GP Patient Survey carried out between January and March 2018.  

For more details please see the information below and click here. 

What to do when we are Closed

When We Are Closed

Between 18:30 and 08:30 during the week and Saturday and Sunday, and when we occasionally close for training, emergency calls are dealt with by the 111 service.  

If you require medical treatment that is not life threatening call 111(freephone). Your call will be triaged and passed to the most appropriate person to deal with your problem.

If you are offered a home visit at night please ensure the doctor can find you.

If you dial the surgery number you will be given the option of having your call transferred to the out-of-hours service

NHS Walk-in Centre                       

Telephone 0114 241 2700

This is available at One Medicare at Rockingham House, Broad Lane. It is presently open from 08:00 to 22:00 7 days a week and you don’t need an appointment – just call in at a time convenient to you and you will be treated. Please call the above number to check exact opening times before you attend. They deal with healthcare advice and minor illnesses, as well as suture removal and routine post-operative dressings.

Minor Injury Centre                       

Telephone 0114 271 1900

Situated at the Royal Hallamshire Hospital this service is available to anyone with a minor injury (cuts, falls etc.) which needs treatment. Please telephone the above number to check exact opening times before you attend)

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

For Sheffield specific advice on which service is best for you, click below:

Sheffield Choose Well Leaflet



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website