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The Best GP Surgery in Sheffield - As Rated by You Once Again!

We are absolutely delighted at the news that you have rated us as the best GP Surgery in Sheffield in the GP Patient Survey carried out between January and March 2018.  

For more details please see the information below and click here. 

Appointments

We offer guaranteed same day Dr appointments

*When you book before 10.30am

All surgeries and clinics are by appointment and can be arranged by telephone, by calling at reception or via this website (see under repeat medication for details on how to activate this online service). Appointments are 10 minutes in duration, nursing appointments may be longer depending upon the treatment.

If you need to see a doctor please telephone the surgery before 10:30 on the day you wish to be seen and you will be given a timed appointment for that day. This is applicable for both emergency and follow up appointments. Where possible we ask you to avoid booking Mondays or Tuesdays following Bank Holidays as follow up appointments as these days are our busiest by far.

We have several incoming telephone lines. If you get a ringing tone please be patient and your call will be answered as soon as possible. If however you get the engaged tone please try again later. Unfortunately our telephone system does not support the BT ring back service. There are a number of pre-bookable appointments available which may be booked by any patient as far in advance as is available on our appointment system.

Please remember that each appointment is for one person only. If there are multiple family members attending please make a separate appointment for each person. Please also be realistic about the number of problems with which you come to see the doctor. If you have multiple problems you may be asked to return on another day with less urgent ones.

Patients do attend with complex problems that may take the GP longer to resolve and surgery may therefore run late. The doctors try to keep this to a minimum.

All nurse appointments are pre-booked. Simply call the surgery to book an appointment. We do not operate the same day system with the nursing team.

Extended Opening Hours

We offer extended hours as detailed on our Opening Times page.

These additional surgeries are for pre-booked appointments only and are available to pre-book one week in advance. We do not provide an emergency or drop in surgery at these times and staff are unable to hand out prescriptions.

Telephone Advice

If you require medical advice but do not need to come in to see a doctor or nurse please telephone the surgery.  We will arrange for a doctor or nurse to call you back.  We have a duty doctor each day who will be pleased to call you back during the morning/afternoon. Nurses normally call back after their surgery. If your request is urgent please notify the receptionist.

Missed Appointments

Missed appointments are a concern for the both the practice and the NHS.

We would ask patients who cannot make their appointment for whatever reason to please advise us as soon as possible so that we can re-allocate that appointment (this can often be done at very short notice). If a patient persistently fails to keep appointments, consideration will be given to removing them from our list.

 
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