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Noticeboard

TELEPHONES UPDATE

You may be aware that we experienced major problems with our telephone system yesterday (14th November).  The system appears to be functioning correctly now.  We apologise for any inconvenience you may have experienced yesterday.

 

The Best GP Surgery in Sheffield - As Rated by You Once Again!

We are absolutely delighted at the news that you have rated us as the best GP Surgery in Sheffield in the GP Patient Survey carried out between January and March 2018.  

For more details please see the information below and click here. 

Latest News


CHILDREN'S FLU VACCINE (NASAL SPRAY)

Children's flu vaccine - NHS

The children's flu vaccine is offered as a yearly nasal spray to young children to help protect them against flu.Flu can be a very unpleasant illness for children, with potentially serious complications, including bronchitis and pneumonia.

At what age should children have the nasal spray flu vaccine?

In the autumn/winter of 2018/19, the vaccine will be available free on the NHS for eligible children, including:
  • children aged 2 and 3 on August 31 2018 – that is, children born between September 1 2014 and August 31 2016
  • children in reception class and school years 1, 2, 3, 4 and 5
  • in some parts of the country, all primary school-aged children will be offered the vaccine (following a pilot in some areas) 
  • children aged 2 to 17 with long-term health condition

The Hollies Medical Centre will be offering the nasal spray to all our patients aged 2 and 3 years of age.  Children who are 4 years old are also eligible for flu vaccination provided they were 3 on August 31 2018 and these children will be offered the vaccination by the practice.

Parents and carers will be contacted by letter or you can book an appointment for your child by telephoning or calling into the practice.

More information is available at www.nhs.uk

Don't let your child be a "superspreader"!

flu



STOPTOBER IS BACK!

If you are trying to stop smoking during October there are plenty of resources around to help you.

Search Stoptober and get your free Personal Quit Plan 

Stoptober


FLU

Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications.

Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.

However, flu can be more severe in certain people, such as:

  • anyone aged 65 and over
  • pregnant women
  • children and adults with an underlying health condition (such as long-term heart or respiratory disease)
  • children and adults with weakened immune systems

Anyone in these risk groups is more likely to develop potentially serious complications of flu, such as pneumonia (a lung infection), so it's recommended that they have a flu vaccine every year to help protect them.

Patients eligible for the flu jab will receive an invitation to attend one of our flu clinics shortly.  Keep a look-out for more information.

In the meantime you can find out more about the vaccine at www.nhs.uk

Flu


NEW GP PARTNER

We are delighted to welcome Dr Mike Lyons to our GP Partnership.  Dr Lyons become a Partner on 1st August 2018, but you may already know him as he has worked with us as a salaried GP since September 2017.


NON NHS SERVICES (Fees may be payable)

Did you know that some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include (BUT ARE NOT LIMITED TO) the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Passport signing
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates
  • 'To Whom It May Concern' letters

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. 


WHAT EVERY PARENT NEEDS TO KNOW ABOUT SEPSIS

Sepsis is rare in children, but if your child is unwell with a bug or infection watch them closely.  

If your child has any of these symptoms you should take IMMEDIATE ACTION:

  • looks mottled, bluish or pale
  • is very lethargic or difficult to wake
  • feels abnormally cold to touch
  • is breathing very fast
  • has a rash that does not fade when you press it
  • has a fit or convulsion

GO TO A&E IMMEDIATELY OR CALL 999

For more information visit NHS Choices or The UK Sepsis Trust


Parkrun

We are delighted to announce that we are a Parkrun Practice!

Our local Parkrun takes place every Saturday at Endcliffe Park.  Why not go along and get fit for free?!

More information is available here


The NHS is 70 years old

Have a look at the NHS at 70 website and read about some of the fantastic achievements of the last 70 years.

There are things that we can all do to support the NHS for the next 70 years.  Why not take the NHS Pledge and show your commitment to using the NHS wisely?


DO YOU HAVE ONE OF OUR BLOOD PRESSURE MONITORS?

If so we'd like to make a polite request - could we please have it back so that it can be used to help someone else?

Thank you very much!    

 


General Data Protection Regulations (GDPR)

You will be aware of the new GDPR regulations which came into force on 25th May 2018.   Our local Information Governance/IT team has confirmed that as a GP practice our basis for holding your data has a legal basis which is Public Task and the Provision of Healthcare Services.

If you require any further information please ask at reception or take a look at the GDPR page on this website.


DNA Man - Can`t Make it – Cancel It!!

Local practices in Sheffield have recently launched DNA Man!

The superhero was designed by pupils from Ecclesfield School and is part of a campaign to encourage patients to cancel their appointment if they no longer need it.

Missed appointments cost the NHS £millions each year.

DNA Man


Breast Cancer Screening - women aged 70 to 79

You might have seen on the news that some women aged between 70 and 79 did not receive an invitation for a final screen as part of the routine NHS Breast Screening Programme.  All affected women registered with a GP will receive a letter from Public Health England (PHE) by the end of May with further information.  If you do not receive a letter from PHE by the end of May 2018 you can be reassured that you did not miss a screen.

A helpline which can provide further support and advice is available: 0800 169 2692

If you do have any concerns we would ask that you call the helpline and not the surgery please as this helpline has been set up specifically to help anyone who might have been affected.

More information is available at NHS Choices.


HEALTHIER YOU - Diabetes Prevention

The Healthier You: NHS Diabetes Prevention Programme is a free service for those who are at risk of developing Type 2 Diabetes.  Visit www.diabetes.org.uk/risk to find out more or take a look at the information in the surgery waiting room.  You can also follow the NHS Diabetes Programme on twitter @NHSDiabetesProg #PreventingType2


NHS Prescription Charges from April 2018

Prescription charges have increased by 20p per item with effect from 1st April 2018, but the cost of prescription prepayment certficates (PPC) has remained the same.

  • current prescription charge – £8.80 per item (£17.60 per pair of elastic hosiery)
  • three-month PPC – £29.10; this will save you money if you need more than three prescribed items in three months 
  • 12-month PPC – £104.00; this will save you money if you need more than 12 prescribed items in a year

Further information is available at NHS Choices


HOLLIES PATIENT FORUM

New virtual PATIENT REFERENCE GROUP 

The Hollies Patient Forum is in the process of restructuring how we work and we have organized ourselves into a Steering Group and a virtual on-line Patient Reference Group (PRG) 

In order for the HPF to function effectively, we need to build up rapidly membership of the Patient Reference Group. It is important that we obtain your views as patients on the quality and effectiveness of the services you receive at the Hollies Practice. 

Under the new structure the HPF will set up and maintain its own mailing list and will communicate directly with patients via email.  Those who join the new PRG will in future receive the agenda and minutes of the meetings of the Steering Group. This will enable you to keep in touch with current issues and initiatives as well as have an input into meetings if you so wish.  In addition, those patients who join the Patient Reference Group will receive out Newsletter. 

We really need your help and support and I would urge you, please, to join the Patient Reference Group.  By doing so you will be able to have your say and play a vital part in shaping the delivery of future health services at the Hollies. 

To join the Patient Reference Group simply email me at: 

chairathpf@gmail.com 

Your name and e-mail details will be kept secure and not shared with anyone, including others who join the group. To achieve this aim, we will use ‘blind copy’ when sending out e-mails to the group.

 Many thanks; we really value your support. 

Best wishes,

 Mike Loughlin.  

Chair, Hollies Patient Forum.

June 2017

 


Your choices in the NHS

Did you know that in many cases you have the legal right to choose where you have your NHS treatment? The NHS is offering more and more options to enable you to make choices that best suit your circumstances, giving you greater control of your care and hopefully better results.

You can view what choices are currently available to NHS patients in the NHS Choice Framework on GOV.UK. Here you'll also find information about when you can't choose, for example, if you need emergency care or if you are a member of the armed forces. Make sure you know which options apply to you.

Did you know?

If your GP needs to refer you for a physical or mental health condition then in most cases you have the legal right to choose the hospital or service you'd like to go to. This will include many private hospitals as long as they provide services to the NHS and it doesn't cost the NHS any more than a referral to a traditional NHS hospital.

You can also choose a clinical team led by a consultant or named healthcare professional, as long as that team provides the treatment you require. For more information see our sections about choosing a hospital or consultant and choosing a mental health service.

You can book your appointment via the NHS e-Referral service. You can book while you are at the GP surgery or online using the shortlist of hospitals or services provided in your Appointment Request letter. The shortlist is selected by your GP so make sure you tell them about your preferences during the appointment.

To agree the shortlist, you and your GP can compare information about hospitals or consultants on this website, including quality outcomes, waiting times, parking and travel. Simply use the Services near you option available at the top of page to ensure you can make an informed decision before booking.

You have the legal right to ask for your appointment to be moved to a different provider if you are likely to wait longer than the maximum waiting time specified for your treatment. The hospital or Clinical Commissioning Group (CCG) will have to investigate and offer you a range of suitable alternative hospitals or clinics that would be able to see you sooner. Read the guide to waiting times for more information.

 

What can I do if I am not offered choice?

You should always be offered choice at the point of referral and have the opportunity to discuss the options with the person referring you. If you feel you haven't been offered choice, you should speak to the person who is referring you in the first instance.

If you still feel that you have not been offered choice, you could complain to your CCG as they must ensure you are offered a choice. Find details for your local CCG.

If your CCG is unable to resolve the complaint to your satisfaction, you are entitled to take your complaint to the Independent Parliamentary and Health Service Ombudsman. For more information see our guide to the NHS complaints procedure. You will also find guidance in section 13 of the NHS Choice Framework.

The future of patient choice in the NHS

The NHS is working hard to improve the opportunities for patients to make choices about their care.

By 2020 NHS England wants all patients to be able to say:

  • I have discussed with my GP/healthcare professional the different options available to me, including the pros and cons and, where appropriate, whether to choose not to have treatment.
  • I was offered appropriate choices of where to go for my care or tests.
  • I was given an opportunity to choose a suitable alternative provider because I was going to wait longer than the maximum waiting time specified in my legal rights.
  • Information to help me make my decisions was available and I knew where to find it in a format that was accessible to me.
  • I was given sufficient time to consider what was right for me.

Information and tools to assist health professionals in promoting choice to patients can be found on NHS England's website, also see NHS England's guide Securing meaningful choice for patients: CCG planning and improvement (PDF, 1.15Mb)


SMS Recalls

We send thousands of letters out to patients each year asking for them to come in for a review of their medication or long term condition.

The money we spend on postage could be better spent on medical equipment or additional staff hours.

We have surveyed our Patient Forum and Virtual Patient Forum and found that most members would be happy to receive notification of recalls by text message.  Therefore, we will now be using text message as our recall default.

We will continue to send letters to those patients who do not have a mobile phone number recorded.  If you do not wish to receive recall notifications by text please let reception know however we do appreciate your support to help us better allocate the expenses into staffing.


Self Check-in

Did you know you can now check yourself in for your appointment?

We have a self check-in screen in the porch.  It asks for some identifying information then will tell you which waiting room to go to.  We hope that this service will help to manage the demands on the reception team at busy times.


Health Walks

Please visit Health Walks in Sheffield for more details on our local Walking for Health Scheme.

Walks are free, fun, friendly and run every week (including school holidays!) – perfect to help you get active and meet new people. If you’d like to take part, all you have to do is go along to the start point of one of the walks a few minutes early, so that one of the trained walk leaders can take your details. Then you’re free to take part in as many walks as you like, as often as you like.   


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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