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TELEPHONES UPDATE

You may be aware that we experienced major problems with our telephone system yesterday (14th November).  The system appears to be functioning correctly now.  We apologise for any inconvenience you may have experienced yesterday.

 

The Best GP Surgery in Sheffield - As Rated by You Once Again!

We are absolutely delighted at the news that you have rated us as the best GP Surgery in Sheffield in the GP Patient Survey carried out between January and March 2018.  

For more details please see the information below and click here. 

Practice Survey Reporting

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.

120 patients responded to the latest survey.

What this Practice Does Best

99% of respondents would recommend this surgery to someone new to the area

Local (CCG) average: 77% National average: 77%

91% of respondents describe their experience of making an appointment as good

Local (CCG) average: 70% National average: 73%

84% of respondents find it easy to get through to this surgery by phone

Local (CCG) average: 69% National average: 71%

What this Practice could Improve

82% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 84% National average: 85%

90% of respondents say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 91% National average: 91%

90% of respondents say the last appointment they got was convenient

Local (CCG) average: 91% National average: 92%

Click here to see the full details of the survey



 
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