Patient Forum

Hollies Patient Forum

The Hollies Patient Forum is a group of patients who meet on a quarterly basis to discuss practice matters.  The aim of the HPF is to bring patients, clinicians and practice leadership together to help to give patients a say in the way services are delivered to best meet their needs, and the needs of the community.

* Please note, the Hollies Patient Forum was previously called the Patient Participation Group. 

We would like to know how we can improve our service to you and how you perceive our surgery and staff. If you would like to join the HPF or the Virtual Group (see below) please contact us or use the online form. 

Click on the link below for our Constitution and Terms of Reference:

Constitution and Terms of Reference.pdf

Virtual Group

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.

Practice Survey Reporting

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.

120 patients responded to the latest survey.

What this Practice Does Best

99% of respondents would recommend this surgery to someone new to the area

Local (CCG) average: 77% National average: 77%

91% of respondents describe their experience of making an appointment as good

Local (CCG) average: 70% National average: 73%

84% of respondents find it easy to get through to this surgery by phone

Local (CCG) average: 69% National average: 71%

What this Practice Could Improve

82% of respondents say the last nurse they saw or spoke to was good at involving them in decisions about their care

Local (CCG) average: 84% National average: 85%

90% of respondents say the last nurse they saw or spoke to was good at listening to them

Local (CCG) average: 91% National average: 91%

90% of respondents say the last appointment they got was convenient

Local (CCG) average: 91% National average: 92%

Click here to see the full details of the survey