Shortness of Breath? Chest Pains? Other Life Threating Medical Issue? PLEASE CALL 999
To request any Urgent or Routine Care Appointments, click the link above titled "Make an appointment online", or by clicking HERE, between 08:00am and 12:00pm. If you are unable to use our online service, please call the surgery after 08:30am and our Care Navigation team will fill out a request on your behalf.
A trained member of our team, usually the Lead GP for the day, will then triage all requests by completing an Assesment of Need for each request.
After 12:00pm, please call the practice and one of our Care Navigation Team will raise an appointment request for you.
We will then contact you within two working days to arrange the next appropriate steps to provide you with the care you need. Urgent issues should expect to be contacted the same day.
Routine Care Appointments and Admin Requests can also be made using the same link above between the hours of 08:00am and 06:30pm.
Routine Care Appointments include:
- Cervical screening (smear test)
- Pre-travel appointment
- 6-week postnatal check
- Smoking cessation
- Annual learning disability health check
- Long-term condition review - Asthma
- Long-term condition review - COPD
- Long-term condition review - Diabetes
- Long-term condition review - High blood pressure
- Medication review - General
- Medication review - Hormone replacement therapy (HRT)
- Medication review - Contraception
- Vaccinations - Shingles
- Vaccinations - Flu
- Vaccinations - COVID
- Vaccinations - Childhood immunisations
Calling the practice will not bypass the queue or increase your chances of been dealt with sooner. All requests are reviewed by a clinician and dealt with according to the urgency of the request.
If the practice is closed when you need urgent help, advice can be found at https://sheffieldurgentcare.co.uk/, or by calling 111.
It might be that our capacity for the day fills and we may need to direct you to other services such as the Walk In Centre, Out Of Hours HUBs or other service providers who will be able to suitably deal with your care needs.