Opening Hours

Please be aware that during our core opening hours of 8:00am–6:30pm, there may be occasions when some services are supported by other appropriate providers. This helps us ensure the best possible access to care for our patients.

On some afternoons throughout the year, the practice will close for essential staff training. During these times, and daily between 8:00am–8:30am and 6:00pm–6:30pm, our phone lines will be managed by Primary Care Sheffield. Their trained team will take your call, assess your needs, and where appropriate, book appointments at our Out of Hours Hub services.

We appreciate your understanding and remain committed to providing safe, high-quality care.

In addition to our normal working hours, appointments are available 6:00pm – 9:00pm on weekdays and 10:00 – 18:00 at weekends and Bank Holidays at our local primary care hubs. 

To make an appointment either contact the practice or call 111.  Latest details of opening times and services can be found on www.primarycaresheffield.org.uk/patients.

This service is available to all patients in the Sheffield area.

Between 6:00pm and 08:30am during the week and Saturday, Sunday or bank holidays, emergency calls are dealt with by the 111 service. If you condition is not life threatening call 111 (freephone). Your call will be triaged and passed to the most appropriate person to deal with your problem.

If you are offered a home visit at night please ensure the doctor can find you.

If you dial the surgery number you will be given the option of having your call transferred to the out-of-hours service.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath are an emergency.  

You may need advice or treatment at any point through the day or night but do NOT need to go to the Accident & Emergency department. Using other services instead of A&E can often help you get the advice and/or treatment you need quicker.

Please use the below website to help you decide on the appropriate route to take:

 https://sheffieldurgentcare.co.uk/

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Telephone 0114 241 2700

This is available at One Medicare at Rockingham House, Broad Lane. It is presently open from 8:00am to 10:00pm, 7 days a week and you don’t need an appointment – just call in at a time convenient to you and you will be treated. Please call the above number to check exact opening times before you attend. They deal with healthcare advice and minor illnesses, as well as suture removal and routine post-operative dressings.

Telephone 0114 271 1900

Situated at the Royal Hallamshire Hospital this service is available to anyone with a minor injury (cuts, falls etc.) which needs treatment.

Please telephone the above number to check exact opening times before you attend.