The Hollies Patient Forum

The Hollies Patient Forum (HPF) is a ‘Patient Participation Group’ and allows patients to offer their views, experiences, suggestions and ideas to the Practice Team through a strong and close working partnership between patients and the Practice.

HPF is the patient voice of the Hollies Medical Centre.

In autumn 2022 we devised the Hollies Patient Survey which attracted over 750 responses. The practice is using the feedback from the survey to make appropriate changes. The key results from the survey are available to view below. Before that the HPF has provided valuable patient experience feedback including views on communications for the new appointment system, Covid-19 arrangements, disabled parking and access to the building. 

Anyone who is registered with the Hollies Medical Practice can join the HPF.

There are three ways to get involved

• If you would like to receive updates and get your views heard confidentially - you can join the HPF e-group. It is an email group so you do not need to attend meetings to be involved
• We are also looking for volunteers with specific skills to help us with our work on an occasional basis. The skills we sometimes need are:
  • Community languages
  • Proof reading and reviewing texts or documents
  • Creating and developing accessible reading materials
  • IT and webpage development
  • Communications and social media
• There is a Steering Group of around 12 patient members, (plus 2 Practice members in attendance), who co-ordinate the work of the HPF and feed back ideas and suggestions from the e-group directly and confidentially to the Practice. They meet every 2 months on a Monday evening.