The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK. The results show how people feel about their GP practice.
105 patients responded to the latest survey.
What this Practice Does Best
99% of respondents felt they were involved as much as they wanted to be in decisions about their care and treatment during their last general practice appointment
Local (ICS) average: 90% National average: 90%
98% of respondents had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment
Local (ICS) average: 93% National average: 93%
94% of respondents find the receptionists at this GP practice helpful
Local (ICS) average: 83% National average: 82%
93% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment
Local (ICS) average: 81% National average: 81%
69% of respondents find it easy to get through to this GP practice by phone
Local (ICS) average: 46% National average: 53%
What this Practice Could Improve
82% of were given a time for their last general practice appointment
Local (ICS) average: 89% National average: 90%
82% of respondents say the healthcare professional they saw or spoke to was good at treating them with care and concern during their last general practice
Local (ICS) average: 83% National average: 83%
Click here to see the full details of the survey